Engineering notes
What we learned building software for companies.
Written for the person deciding, not the person coding. No theory, no unnecessary jargon.
Data protection and AI agents: what to settle before switching the bot on
Who answers for the data when an AI is doing the talking, what has to be in the vendor contract, and the practical checklist before a conversational agent starts serving customers.
AI customer service on WhatsApp: what it costs and when it pays for itself
What it costs to put an AI agent on your company's WhatsApp, the difference between a menu bot and a real conversational agent, and the arithmetic that shows when it pays back.
Process automation with n8n: what you can take off your team’s plate
How to pick the first process to automate, what n8n handles well, where it is the wrong tool, and why an unmonitored workflow is worse than a manual process.
From MVP to product: validating a SaaS without burning the budget
Most of the money lost in SaaS goes into building features nobody asked for. What to cut from the first release, what never to cut, and how to know whether validation worked.
ERP, CRM and calendar: how to stop typing the same thing three times
Re-typing data between systems is the most common invisible cost in mid-sized companies. How to integrate without becoming hostage to a vendor and without breaking on every update.
Legacy systems: full rewrite or refactor in place?
A full rewrite is the most expensive decision a company makes about software, and it is almost always made for emotional reasons. How to judge it coldly, and the alternative that usually works.
Multi-vendor marketplaces: payment splits, payouts and the mistakes that get expensive
What separates a marketplace that closes the month cleanly from one that becomes a manual reconciliation spreadsheet: splitting at the source, an explicit payout cycle and refunds thought through early.
Moving your system to the cloud without stopping the business
The steps of a cloud migration that does not turn into an all-night cutover: an honest inventory, containers before orchestration, data last, and a rollback plan written down first.
Enterprise blockchain: when Hyperledger Fabric earns its place and when it is just cost
A three-question test for whether your use case really needs a permissioned blockchain, or whether a database with an audit log does the same job for a tenth of the cost.
Monolith or microservices: how to decide without breaking the product
Microservices solve an organisational problem before they solve a technical one. How to tell whether your company has that problem, and what to do while it does not.
How much does custom software cost, and why do quotes vary so much?
Why three vendors quote three wildly different prices for the same system, what actually drives cost up, and how to ask for an estimate you can compare.
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